BUYING INFORMATIONS

SIZES

Sizes informations are included in the product page on our website.

For any further info please mail to my@fracap.it

DETAILS

Every detail on each product (materials, colors…) are included in the product page on our website.

For any further info please mail to my@fracap.it

PRICES ON OUR WEBSITE

All of the prices on our website are in Euro.

For this reason during the payment process the amount the client is going to pay can changhe according to the change at that specific moment and bank commissions.

Fracap.it invites you to get the info you need for your transaction directly from your bank.

METHODS OF PAYMENT

PAYPAL

When the client select Paypal as a payment methid the client can pay using his Paypal account.

Fracap.it has the right to deliver the product at the address verified by Paypal.

Furthermore, Fracap.it can ask the Bank or Paypal to check the transaction in case of new clients. To do so, Fracap.it can contact directly the bank of the client too.

FRACAP.IT has the right to ask new clients to deliver the products to the billing address.

PRODUCTION

FRACAP.IT has no stock. So we need 5-10 working days to produce the goods.

We work from monday to friday. If a confirmation of payment is received in thursday, friday, saturday or monday, fracap.it is going to start producing the goods on next monday.

Fracap.it has the right to have longer production timing if the reasons don’t depend on Fracap.it

DELIVERY

GENERAL INFORMATIONS
Delivery is free for every good you buy on fracap.it 
Duties and taxes are not included in the price of the goods you purchase online and are not included in the overall shipping costs.

TIME OF DELIVERY

Fracap.it deliver the goods from Monday to Friday from 09:00 am to 11:00 am.

Fracap srl is not responsible for any delay concerning duty controls or any other reason out of Fracap srl responsibility.

TRACKING

Fracap.it send to the clients an e-mail with the tracking code of the good. So the client can control the status of his delivery.

In case of delay due to duty controls, the courier or Fracap.it are going to advise the client.

DELIVERY

The client is encouraged to carefully check the goods received before signing the receiving form.

If the box is not intact the client can refuse the delivery. If the client notice an illegal sign or the box is not intact, the client has to contact directly the courier or fracap.it

All of the clients that order a good from fracap.it sign a commercial agreement with fracap.it and they accept the good reception.

If the good can’t be delivered caouse of the client gave fracap.it wrong informations (wrong address, wrong number…) or if the client refuses the good, all of the delivery costs and duty costs will be detract from the refund fracp.it has to give the client.

RETURN

Since our products are custom-made and made-to-measure based on clients’ individual preferences, returns or refunds due to second thoughts are not envisaged. Potential returns or product replacements will have to be agreed in advance with the company.

RULES OF THE WEBSITE

PHOTO

Fracap.it is not responsible for any difference from the real colors of products and the one every client can visualize on the website.

Pictures on fracap.it are of property of Fracap srl or fracap srl has the right to use them. Every use of the images is forbidden and illegal, unless formely accepted by Fracap srl.

TERMS AND CONDITIONS

This notice contains the terms and legal conditions that govern the web site, fracap.it

Users of fracap.it accept and agree to respect all the conditions included in this declaration.

If Users do not accept these terms, fracap srl reserves the right to ask the Users to refrain from using the fracap.it web site.

The access and the use of the web site fracap.it are for personal use only.

The visualization of the web site fracap.it provides Clients with product information and the possibility to purchase merchandise.

Fracap srl is the owner of the web site fracap.it and its contents. This includes, but is not limited to, the documentation, images, characters, design, music, software, codes and format scripts. The material included in the web site fracap.it is protected by copyright.

Reproduction, modification, transmission, re-publication and/or re-distribution to third parties for commercial purposes are strictly prohibited without the express written consent from fracap.it.

Fracap srl does not allow the use of the web site’s contents or the trademark for any other purpose than what is written above.

COMMERCIAL POLICIES

To place orders aT fracap.it Clients must: 

– Be an individual as defined as a “Final Customer” 

– Be 18 years or older. 

– Be eligible and competent to enter legally binding contracts. 

– Have a valid POP e-mail address.

– Have a Verified Paypal Account or a Bank account

DECLINATION OF RESPONSIBILITY

Fracap srl publishes information on its web site fracap.it to provide a service to Users, but declines every responsibility of the possibility of eventual technical inaccuracy and/or typographical errors. Once brought to attention, Fracap srl will execute immediate correction.

Fracap srl also reserves the right to make corrections and changes to the web site when necessary without giving prior notice.

Fracap srl does not offer any guaranty that the information published on its own web site, is in conformity with the laws of the User’s competent jurisdiction.

Fracap srl web site fracap.it is a protected site according to international Internet standards which, if used correctly, Users can be reassured not to encounter viruses. However, fracap srl declines any responsibility from eventual problems, damages, viruses or risks that the User may incur during the misuse of the web site and declines any responsibility from eventual faulty operations of the web site due to the deactivation of “cookies” in the User’s browser.

Users must accept the terms and conditions of this legal notice, and must be sure to visit these pages periodically for updates, changes and corrections.

Fracap srl reserves the right to modify the terms and the conditions contained in this legal note when it is necessary without giving prior notice.

ITALIAN LAW

Entering this web site the User and Fracap srl agree that the laws and the regulations of the Italian State will enforce any questions pertinent to the use of the web site. Fracap srl does not guarantee in any way that material present on the web site can be appropriate or of possible use in other countries, and the access to those materials from places where the relative contents are illegal is expressly prohibited. Users who choose to enter this site from said locations, do so at their own risk, and are solely responsible to respect relative local laws.

PRIVACY

FRACAP SRL – con sede legale a Monteroni in via san Fili 66, 73047, Lecce – P.Iva 02203320755 – provider of the services and activities available in the web site farcap.it, may use the personal data, voluntarily provided by the User, as per the laws in force: REG. UE 679/16 e s.m.i

Users are invited to visit this page periodically, for information according to updated laws and regulations.

Fracap srl specifies that, while the use of personal data is necessary to execute the required services, Users are assured that the use of such data will not be used for profiling research, but solely to facilitate site management and the execution of orders.

Personal data, voluntarily provided by the User, will not be communicated nor sold to a third party.

All necessary information required in order for credit card payments and transactions to be processed (credit/debit card number, expiry date, security code) will be sent to our bank and fraud-monitoring team for authentification, via encrypted protocol, without any third party interference. This information will never be seen or stored for any purpose by fracap srl.

The security measures on our site are intended to help reduce the risk of unauthorized access or dispersion of data that may cause any personal risk to the security of our clients. For this reason, we suggest that site users ensure the computer that they are using has up-to-date security software and is connected to the internet through a reputable and trusted service provider.

Fracap srl has implemented security measures to protect the users and their data entered. Despite their efforts, Fracap srl cannot guarantee that these security measures will limit and exclude any and all risks of unauthorized access to this information. For this reason, we advise our users to always navigate on the Fracap.it site from a secure computer source with updated software that allows ample protection of sensitive data (anitvirus software) and that the Internet provider itself possesses safety requirements for the secure transmission of such data over the Internet.

Fracap srl informs its Users are protected by Article 7 of the Italian Law n. 196/2003. Users can reserve the right to request the following information from fracap srl:

  • the confirmation of the existence of personal data relative to the User
  • the clear communication of the data together with their source
  • the motives and the finality of their use

The request for the above information can be renewed with an interval of ninety days, except for the existence of justified motivations; the cancellation, the modification in anonymous format of all of the data in case of violation of laws, together with the data which is not used for the aims for which they were collected.